Removing malware is a complicated multiple step process, Please stay with me until I have declared your system clean. You will need to download the tool(s) to the default folder, usually Downloads, then copy them to the desktop. NOTE: IE8 Does not support changing download locations in this manner. Click OK to get out of the download options screen and then click Close to get out of the View Downloads screen. Select the Desktop and then choose the Select Folder button. Select the Options link in the lower left of the window. Internet Explorer - Click the Tools menu in the upper right-corner of the browser. In the downloads section, click the Browse button, click on the Desktop folderĪnd the click the "Select Folder" button. Mozilla Firefox - Click the "Open Menu" button in the upper right-corner of the browser. Scroll down to find the Downloads section and click the Change. Google Chrome - Click the "Customize and control Google Chrome" button in the upper right-corner of the browser. Please use the appropriate instructions below depending on the browser you are using. As a result it's easiest if you configure your browser(s) to download any tools to the desktop by default. Since you are continuing with this step then I assume you are unfamiliar with saving files to your desktop.
#Cortana and viavoice how to#
If you are familiar with how to save files to the desktop then you can skip this step.
#Cortana and viavoice archive#
If you use your recycle bin as an archive and do not wish this to be emptied, please let me know. It's very likely that part of our cleanup will include emptying your recycle bin.